Terms of service
Terms of Service
Felipe's Fish Store
This website is operated by Felipe's Fish Store. Throughout the site, the terms "we", "us" and "our" refer to Felipe's Fish Store. Felipe's Fish Store offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our service.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.
Credit card information is always encrypted during transfer over secure networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or website without express written permission by Felipe's Fish Store.
ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate or timely sources.
PRODUCTS AND SERVICES
All fish and livestock are sold subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
Descriptions, pricing, and availability of products may change at any time without notice.
We make every effort to accurately display and describe the fish we offer, however coloration, size, and appearance may vary slightly due to natural biological variation.
ORDER ACCEPTANCE
We reserve the right to refuse or cancel any order at our sole discretion.
This may include orders that appear to be placed by dealers, resellers, or distributors, or orders that cannot be safely fulfilled due to weather conditions, shipping restrictions, or livestock health considerations.
If we cancel an order after payment has been processed, a refund will be issued.
SHIPPING AND DELIVERY
Felipe's Fish Store ships live aquatic animals using professional packing methods designed to ensure safe delivery.
However, we cannot guarantee carrier performance and are not responsible for delays caused by shipping carriers or external factors outside our control.
Customers are responsible for ensuring that someone is available to receive the delivery.
Please review our Shipping Policy and Return & Refund Policy for complete details regarding delivery and live arrival guarantees.
ACCLIMATION AND CARE RESPONSIBILITY
Customers are responsible for ensuring that their aquarium is properly prepared before purchasing fish.
This includes appropriate tank size, water parameters, filtration, and compatibility with other tank inhabitants.
Felipe's Fish Store cannot be held responsible for losses caused by improper care, tank conditions, or incompatibility with existing livestock.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, and product listings, is the property of Felipe's Fish Store and may not be copied, reproduced, or distributed without written permission.
LIMITATION OF LIABILITY
Felipe's Fish Store shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
Once livestock has been successfully delivered, the responsibility for the care and survival of the fish transfers to the customer.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Felipe's Fish Store from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.
CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.
It is your responsibility to check this page periodically for changes.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Felipe's Fish Store
Danbury, CT
Email: support@felipesfish.com